Privacy Policy
Last updated on 19 Jan 2026
This Privacy Policy explains how Argyle Grid, Inc. (“Argyle,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information when you visit our websites, use our products and services, or otherwise interact with us (collectively, the “Services”). It also describes your privacy rights and choices. If you have questions, contact us at [privacy@argylegrid.com].
Scope
Personal Information We Collect
Customer Content and Enterprise Deployments
How We Use Personal Information
Cookies and Similar Technologies
How We Share Personal Information
Data Retention
Security
Your Privacy Choices and Rights
International Data Transfers
Children’s Privacy
Third-Party Links and Integrations
Changes to This Privacy Policy
Contact Us
1. Scope
This Privacy Policy applies to personal information we process in connection with the Services, including:
Website visits and marketing pages
Demo and pilot requests
Customer support interactions
Newsletters and events
Enterprise sales and procurement interactions
Important: Argyle is designed to support local-first and on-prem deployments. Customer content processed within your Argyle deployment is controlled by you and is subject to your configuration and agreements with us (see “Customer Content and Enterprise Deployments” below).
2. Personal Information We Collect
The personal information we collect depends on how you interact with the Services.
2.1 Information you provide to us
We may collect:
Contact details: name, email, phone number, company, job title
Account information: username, authentication details (if accounts are enabled), admin roles
Communications: messages you send us (e.g., demo requests, emails, support tickets)
Business information: procurement details, billing contacts, purchase orders, tax information (as applicable)
Event information: registrations, attendance, dietary/accessibility preferences (if you provide them)
2.2 Information collected automatically
When you visit our website or use certain cloud features, we may collect:
Device and network data: IP address, device identifiers, browser type, operating system, language preferences
Usage data: pages viewed, links clicked, time spent, referring/exit pages, error logs, session identifiers
Approximate location: inferred from IP address (city/region-level)
2.3 Information from third parties
We may receive information from:
Service providers (e.g., hosting, analytics, CRM tools) acting on our behalf
Business partners (e.g., referral partners, event co-sponsors) where permitted by law
Public sources (e.g., professional profiles) to support sales outreach and account verification
3. Customer Content and Enterprise Deployments
“Customer Content” includes data, documents, prompts, tool outputs, traces, run logs, and other information you or your users submit to or process through Argyle.
Local-first/on-prem deployments: Customer Content generally remains in your environment and is processed under your control.
Hosted or managed services (if offered): Customer Content may be processed in our hosted environment subject to your agreement with us, including security and data handling terms.
Unless otherwise agreed in writing:
We do not sell Customer Content.
We use Customer Content only to provide, secure, and maintain the Services and as instructed by the customer.
Customers are responsible for ensuring they have appropriate rights and notices for any data they upload or process, including personal information of end users.
4. How We Use Personal Information
We use personal information for the following purposes:
4.1 Provide and operate the Services
Respond to inquiries and fulfill demo/pilot requests
Provide customer support and troubleshooting
Authenticate and administer accounts (if applicable)
Process transactions and manage billing (if applicable)
4.2 Improve and develop the Services
Monitor performance, reliability, and security
Debug issues and analyze feature usage
Conduct research and product development
4.3 Security and fraud prevention
Protect against unauthorized access, abuse, and attacks
Maintain logs and audit trails for operational security
Enforce our terms and policies
4.4 Marketing and communications
Send product updates, newsletters, and event invitations (where permitted)
Tailor communications to your interests and role
Measure the effectiveness of marketing campaigns
4.5 Legal and compliance
Comply with legal obligations and lawful requests
Establish, exercise, or defend legal claims
Conduct audits and meet internal governance requirements
5. Cookies and Similar Technologies
We may use cookies and similar technologies (e.g., pixels, local storage) to:
Enable core site functionality
Remember preferences
Understand site performance and usage
Support marketing and advertising (where applicable)
You can control cookies through your browser settings. If you disable cookies, some parts of the Services may not function properly.
Do Not Track: Some browsers provide “Do Not Track” signals. We do not currently respond to these signals uniformly because there is no consistent industry standard.
6. How We Share Personal Information
We may share personal information in the following circumstances:
6.1 Service providers
We share information with vendors and contractors that help us operate the Services, such as:
Website hosting and content delivery
CRM and customer support platforms
Analytics providers
Security monitoring and fraud prevention vendors
Payment processors (if applicable)
Service providers may only process personal information on our instructions and in accordance with contract protections.
6.2 Business transfers
If we undergo a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction.
6.3 Legal requirements
We may disclose information if required by law or if we believe disclosure is necessary to:
Comply with a legal obligation or lawful request
Protect the rights, safety, and security of Argyle, our users, or the public
Prevent fraud, abuse, or security incidents
6.4 With your direction or consent
We may share information when you request or authorize it (e.g., enabling third-party integrations).
We do not sell personal information. We also do not share personal information for “cross-context behavioral advertising” in a manner that would be considered a “sale” or “sharing” under certain U.S. state privacy laws, unless explicitly stated and offered with appropriate choices.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
Provide and improve the Services
Comply with legal obligations
Resolve disputes and enforce agreements
Retention periods vary based on the type of information and the reason for processing. Where feasible, we de-identify or aggregate information instead of retaining it in identifiable form.
8. Security
We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, and alteration. No method of transmission or storage is completely secure; therefore, we cannot guarantee absolute security.
If you believe your interaction with us is no longer secure, please contact us immediately at [security@argylegrid.io].
9. Your Privacy Choices and Rights
Depending on where you live, you may have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Delete personal information (subject to certain exceptions)
Object to or restrict certain processing
Port your information (receive a copy in a usable format)
Withdraw consent where processing is based on consent
9.1 Marketing preferences
You can opt out of marketing emails at any time by using the unsubscribe link in our emails. Even if you opt out of marketing, we may still send non-promotional communications related to your relationship with us (e.g., support responses or service notices).
9.2 How to exercise rights
To submit a request, contact us at [privacy@argylegrid.io]. We may verify your identity before processing requests. Authorized agents may submit requests on your behalf where permitted by law.
10. International Data Transfers
If you access our Services from outside the country where we operate, your information may be transferred to and processed in other locations. We take steps designed to ensure an appropriate level of protection for transferred personal information, such as using contractual safeguards where required.
11. Children’s Privacy
The Services are not directed to children under 16 (or under 13 where applicable by law), and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.
12. Children’s Privacy
The Services are not directed to children under 16 (or under 13 where applicable by law), and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.
13. Children’s Privacy
The Services are not directed to children under 16 (or under 13 where applicable by law), and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Argyle Grid, Inc.
Email: [privacy@argylegrid.io]
Address: [erik@argylegrid.io]
Security: [security@argylegrid.io]